Privacy Policy

1. General Provisions

This Privacy Policy describes what information RoofMeter Guide collects on Chalcophyll.info, how we use it, who we share it with, and how you can manage it. The policy applies to the website itself, its materials, and inquiries you send us through the contact form.

The site operates as an informational resource: we publish materials on home solar preparation and provide personalized guidance upon request. There is no registration, user account, payment processing, or user file uploads on the site, so we do not create accounts or process payment data.

By using the site, you confirm that you have read this Policy and understand how we handle information. If you do not agree with the conditions described here, please do not submit data through the form and decline optional cookie categories.

2. Information We Collect

We collect only what is needed to respond to inquiries and operate the site. This falls into three groups.

• Information you submit yourself. Through the contact form we receive your first name, last name, email address, phone number, and message text. If you write to us directly at the email address listed on the site, we receive the content of your message and your address.
• Technical data. When you visit the site, your browser automatically sends an IP address, browser type and version, operating system, device type, browser language, referring page address, and the date and time of the server request.
• Site interaction data. If you allow analytics cookies, we see aggregated statistics: which pages were opened, how long they were viewed, and which links were followed. This data is used in summary form.

We do not request and ask you not to send special-category data through the form: health information, identity documents, payment details, passwords, or personal data of third parties without their consent.

3. How We Use Information

Collected information is used for the following purposes:

• to respond to your inquiry and prepare guidance related to your request;
• to contact you using the details you provided when clarifications are needed for a response;
• to maintain site operation, security, and correct display across devices;
• to understand which materials are useful to readers and improve content;
• to measure advertising campaign effectiveness if you allowed marketing cookies;
• to comply with applicable law and protect our legitimate interests.

We do not use your contact details for mailing lists you did not request. If you wrote about a specific question, we answer it and do not add you to any newsletter lists.

We do not make decisions that produce legal effects for you automatically without human involvement. Every inquiry is read and handled by a team member.

4. Cookies and Similar Technologies

The site uses three categories of cookies: necessary, analytics, and marketing. Necessary cookies support basic page operation and remember your settings choice. Analytics and marketing cookies are enabled only after your consent.

On your first visit, a settings panel opens where you can accept all categories, accept only selected ones, or keep necessary cookies only. Your choice is saved in the browser’s local storage and applied on future visits. You can change your decision at any time through the persistent cookie settings button available on every page.

A detailed description of categories, retention, and controls is provided in the Cookie Policy.

5. Who We Share Information With

We do not sell your personal information, rent it, or transfer it to third parties for their own advertising purposes. Sharing is possible only in the cases listed below.

• Technical service providers. Companies that host the site on servers, deliver email, and provide web analytics services. They process data on our instructions and only to the extent required to provide the service.
• Advertising and analytics platforms. Only within cookie categories you consented to. If consent is not given, the corresponding technologies are not activated.
• Government authorities and courts. When disclosure is required by law, by a justified request from an authorized body, or when necessary to protect rights and safety.

If the business is reorganized or transferred to a new owner, information may pass to the new owner together with other assets. In that case, processing conditions will not become less strict than described here.

6. Data Retention Periods

We retain information no longer than needed for the purposes for which it was collected. Correspondence related to an inquiry is kept while we work on the request and for a reasonable period afterward — so we can refer to the history if you write again. Server technical logs are kept for a limited time and used for diagnostics and security.

Data collected through analytics and marketing technologies is retained according to the settings of the services used and in aggregated form. When information is no longer needed, we delete or anonymize it.

You may ask us to delete your correspondence earlier by contacting us using the details below.

7. Your Rights and Choices

You always decide what to share with us: completing the form is voluntary, and the site continues to work without consent to optional cookie categories. Depending on your state of residence, you may have the following rights:

• to know what information we collected about you and how we use it;
• to receive a copy of that information;
• to correct inaccurate data;
• to request deletion of data;
• to opt out of sale or sharing of data for advertising purposes — we do not do this in principle;
• not to be discriminated against for exercising your rights.

California residents receive rights to the extent provided by the California Consumer Privacy Act. Residents of other states may use rights provided by local law, and we aim to handle such requests to a consistent standard.

To exercise any of these rights, email us at the address in the contact section. We may ask you to confirm that the request comes from you and will respond within timeframes set by applicable law.

8. Data Security

We take reasonable organizational and technical measures to protect information from accidental or unlawful access, alteration, and disclosure: we limit staff access to inquiries, use secure connections when data is sent from the site, and keep software up to date.

However, neither transmission over the internet nor electronic storage can be fully secured, so we cannot guarantee absolute security. Please do not send confidential documents or sensitive details through the form — contact information and a description of your question are sufficient for an inquiry.

9. International Data Transfers

We operate in the United States, and servers used by our technical providers may be located in the USA or other jurisdictions where data protection rules differ from those in your region. By sending us information, you understand it may be processed outside your state or country.

Regardless of where processing occurs, we apply the terms of this Policy to your data and require the same from service providers.

10. Children’s Privacy

The site is intended for adult users and is not directed at children. We do not knowingly collect information about children under 13. If we learn that such data was submitted through the form, we will delete it from our records.

If you believe a child sent us personal data, contact us using the details below and we will take appropriate steps.

11. Links to Third-Party Resources

The site may contain links to external resources, such as a map showing our address. Those resources operate under their own rules and privacy policies. We do not control their settings or how they process data, so we recommend reading their documents separately.

12. Changes to This Policy

We may update this Privacy Policy when the services we use change or when legal requirements change. The current version is always posted on this page, and the last update date appears at the top of the document.

Material changes will be noted prominently on this page. By continuing to use the site after a new version is published, you agree to the updated terms.

13. Contact Information

If you have questions about this Policy, the data we hold, or wish to exercise your rights, contact us: